Privacy Policy
At VIG Auto, we respect your privacy and are committed to protecting your personal information.
Information We Collect
We may collect personal information when you:
- Contact us by phone or email
- Fill out a contact or quote form
- Visit our website
This information may include your name, phone number, email address, and vehicle details.
How We Use Your Information
We use your information only to:
- Respond to inquiries
- Provide estimates or services
- Communicate about your vehicle or appointment
We do not sell, rent, or share your personal information with third parties.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse.
Cookies and Website Data
Our website may use basic cookies to improve user experience and website performance.
These cookies do not collect personally identifiable information.
Third-Party Services
If our website uses third-party tools such as maps or analytics, those services may collect limited data according to their own privacy policies.
Your Consent
By using our website or contacting us, you consent to this privacy policy.
Contact Us
If you have any questions about this policy, please contact us at:
📍 VIG Auto
56 Avenue Saint-Pierre
Lachine, QC
📞(514) 303-5177
📱(514) 575-1505
Terms and Conditions
Welcome to VIG Auto. By using our website, contacting us, or receiving services from our auto repair shop, you agree to the following terms and conditions. Please read them carefully.
Services
VIG Auto provides general auto repair, diagnostics, maintenance, towing coordination, and related automotive services. All services are subject to vehicle condition, availability of parts, and technician assessment.
Estimates
Any estimates provided are based on an initial inspection and are not final until the vehicle has been fully assessed. Additional repairs may be recommended if further issues are discovered. We will always communicate with you before proceeding with additional work.
Authorization
By approving repairs verbally, in writing, or electronically, you authorize VIG Auto to perform the agreed-upon services and to operate your vehicle for testing and repair purposes.
Payments
Payment is due upon completion of services unless otherwise agreed in advance. We accept approved payment methods available at our shop. Unpaid balances may result in delayed vehicle release.
Appointments and Walk-Ins
Appointments are recommended but not required. Walk-in services are accepted based on availability. Same-day service is not guaranteed and depends on workload and parts availability.
Warranties
Any warranties on parts or labor are subject to the manufacturer’s or supplier’s terms. Warranty details will be provided upon request when applicable.
Vehicle Storage
Vehicles left at our facility after service completion may be subject to storage fees if not picked up within a reasonable timeframe.
Liability
VIG Auto is not responsible for personal items left inside vehicles. While we take care during all repairs, we are not liable for pre-existing conditions or wear-related failures.
Website Use
The content on this website is for general information only. We reserve the right to update or modify content, services, or terms at any time without notice.
Governing Law
These terms are governed by the laws of the Province of Quebec and applicable Canadian regulations.
Contact
If you have questions about these terms, please contact us directly.
